Superhuman
A fast email client that drafts replies in your voice and is built to be cleared entirely by keyboard, without touching the mouse.
What you'd use it for
Clearing a high-volume Gmail or Outlook inbox by keyboard alone, with AI drafting replies in your own voice.
- Draft a reply in your own voice without writing it yourself, pulled from how you've written before
- Archive, snooze, label and send an entire inbox's worth of email without touching the mouse
- Have incoming mail sorted into labels and archived automatically against rules you set
- Ask a plain-language question over your mail history and get the right thread back
- See when someone has opened an email you sent
The verdict
Superhuman is a genuinely fast keyboard-only inbox, and the AI drafting reads the thread automatically rather than needing an email pasted into a chat window, which is the real edge over ChatGPT or Claude. The features that justify the price — Auto Drafts, Ask AI, custom auto-labelling — sit on the Business tier at $33 a member a month, not the $25 Starter tier. It only pays for itself for someone who lives in their inbox for hours a day; for anyone with a lighter load it is a faster way to do something that was not slow enough to matter.
What it costs
| Tier | Price | For | Includes |
|---|---|---|---|
| Starter | $25/member/month billed annually | A team wanting the core speed and AI-drafting features of Superhuman Mail. | Email productivity tools, Superhuman AI, team collaboration, calendar and scheduling, unified admin and billing, group productivity coaching, split inbox, snippets, snooze, read statuses, availability sharing, booking links, shared conversations, team comments. |
| Business | $33/member/month billed annually | Growing teams that want deeper AI automation — marked as Superhuman's most popular tier. | Everything in Starter, plus advanced AI features, Auto Drafts, Ask AI, a Mail MCP integration, custom auto-labelling with AI, HubSpot and Salesforce integration, recent-opens tracking. |
| Enterprise | Custom pricing — contact sales required | Large organisations needing security controls and unlimited seats. | Everything in Business, plus advanced security and controls, single sign-on, a dedicated customer success manager, team analytics, priority support, VIP productivity coaching, unlimited seats. |
Read from Superhuman's own pricing page on 25 Sep 2026. Vendors change prices without notice.
What you need to start
- An existing Gmail, Google Workspace, Outlook or Microsoft 365 account — no other IMAP or self-hosted provider is supported
- A completed 1:1 onboarding call before the product unlocks, historically mandatory for every new subscriber
Roughly 30 minutes for the guided onboarding call Superhuman has long required before a new subscriber can use the product at all.
Your first run The onboarding call Superhuman has long required for new subscribers ends with your Gmail or Outlook account connected and enough keyboard shortcuts drilled to send your first AI-drafted reply without touching the mouse, inside that same session.
Where it breaks
Desktop app (macOS, Windows) plus mobile and a web client. Acquired by Grammarly in 2025.
First entry in this reference. There is no previous check to compare it against.
When not to use it
Not for anyone on an email provider other than Gmail or Outlook: Superhuman does not support IMAP or self-hosted Exchange, so switching mail hosts is the real cost of entry. Also not for a light inbox — a mandatory onboarding call and $25-33 a month, billed annually by default, is overhead nobody who checks email twice a day needs.
Superhuman’s whole design premise is that email is too slow, and most of that slowness is the mouse. Every action — archive, snooze, label, send — has a keyboard shortcut, and the interface is built to reward memorising them: a cleared inbox in a fraction of the clicks a normal client takes.
The AI layer, added on top of that speed-first design, drafts replies in your own voice and can auto-label incoming mail, which on the Business tier goes further with an “Ask AI” search over your mail history. It’s priced per member per month, annual billing only shown as the headline rate — Superhuman doesn’t publish a monthly-billing figure on its main pricing page, so budget as if annual commitment is the norm.
Is it worth the jump from a free inbox
$25 or $33 a month is a real cost for something Gmail or Outlook do for free, and the honest case for paying is entirely about time saved by someone who lives in their inbox for hours a day. If email isn’t a bottleneck for you, the speed gains won’t register; if it is, the AI drafting and keyboard-only workflow can be a genuine hour-a-week difference.
Where it fits
Against using ChatGPT or Claude to draft replies inside a normal email client, Superhuman’s advantage is that the AI is contextual to the thread automatically — no copying an email into a chat window and back. The trade is cost and being locked into a dedicated client rather than your existing inbox.
Alternatives
Email & outreachAgentsShortwave
A Gmail client with an AI assistant built in that searches your inbox, summarises long threads, and drafts replies in your own tone.
Support & inboxAgentsFront
A shared team inbox for email and other channels, with AI drafting replies, tagging conversations and summarising long threads for anyone on the team.
Email & outreachAppsMissive
A shared team inbox for email, SMS and social messages, with AI drafting replies and summarising long threads before anyone opens them.
Assistants & chatAppsChatGPT
OpenAI's assistant in a browser tab, a desktop app and a phone app, where you ask questions, draft text, and hand it files or spreadsheets to work through.
Get Superhuman
Buying the tool is not the hard part.
The ebook is about what to hand over, in what order, and how you find out when it goes wrong. One payment, no subscription.